Complaint form

Many queries and minor disagreements can be resolved quickly. In the first instance, you should always:

• Visit our feedback, complaints and appeals page
• Complete our feedback form or
• Contact us

If you have contacted us and are still unhappy, you can submit a complaint using this form. 

We’ll treat the information you provide in line with our privacy policy.

A third party (such as a union member or councillor) can submit a complaint on your behalf in writing or by email, however you must also provide your consent to share information.

Please complete this form accurately to enable our team to deal with your complaint as quickly and efficiently as possible.

Mandatory fields are indicated with an asterisk (*).